Your leading Apple Service Provider in Cambodia
about us
Uni Young has been established in 1999 by a group of young and dynamic technicians who started their career in IT back in the early 1990s. We started with a small business catering the needs of large companies in the publishing industry, as well as education - two of the key Apple markets. As a result of our dedication, multilingual customer service, excellent product range and technical expertise, we are now recognized by the Cambodian and International business community as a competent and reliable IT professional.
In 2004, we became the first Apple Authorized Gold Service Provider in Cambodia and in 2008, we expanded our business by becoming an Apple Authorized Reseller.
fast
With quick turn-around times of 4 to 6 business days and often same-day exchange or service of your Apple devices Uni Young is here to help you swiftly! No reservations required.
FRIENDLY
From the moment you walk in the door you can expect friendly, skilled and versatile assistance from our expert Uni Young team. We provide kind guidance throughout the whole service process to keep you up to speed.
PROFESSIONAL
Our highly-skilled technicians are regularly trained by Apple and only make use of genuine Apple parts, the latest Apple-provided tools and diagnostics equipment. We pride ourselves with delivering Apple’s highest standard of excellence.
services
Our services include the careful diagnostics, assessment. We provide the service for all Apple product officially sold world Wide. These are includes the Mac Pro, iMac, MacBook Pro, MacBook Air, MacBook, Mac Mini, iPod, Apple TV, Airport Extreme, Airport Express, Time Capsule and Apple Accessories and Apple have some exception for Apple iDevice such as iPad 2, iPad 3, iPad 4, iPad Air, iPad Air 2, iPad Mini, iPad mini 2, iPad mini 3, iPad Mini 4, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s and iPhone 6s Plus for officially sold in Cambodia Market.
Uni Young assists consumer, business, government and educational clients. We are recognised for fast turnarounds, a high success rate of repairs and consistently receiving positive customer feedback.
Labour Charges Sample
- iPod Shuffle OS Restore $5.00
- iPod Nano OS Restore $5.00
- Reset Password $20.00
- iPod Classic OS Restore $10.00
- Hardware Reset $10.00
- Remove iCloud $30.00
- iPod Touch, iPad, iPhone OS Restore $15.00
- Mac OS X Restore $15.00
- Application Troubleshooting $15.00
- Hardware Diagnostic $10.00
- AirPort Device Configure $10.00
- Clean iMac $50.00
- Clean Macbook Pro Retina/Macbook Pro/Macbook $30.00
- Clean Water Damage $50.00
- Main Logic Board Macbook/Macbook Pro/Retina $50.00
- Main Logic Board iMac $50.00
- Sub Board $25.00
- Macsafe Board $30.00
- Supper Drive $30.00
- Hard Drive (include Mac OS Restore Service fee) $35.00
- Top Case $50.00
- Speaker $30.00
- Track Pad $25.00
- LCD iMac $50.00
- Class Panel (iMac) $50.00
- AirPort Card $50.00
- Bluetooth Card $30.00
- ClamShell $50.00
- Fan $20.00
- Power Supply $50.00
- Battery $30.00
- Memory $20.00
- Graphic Card $50.00
- Cable Types $20.00
- Adapter $20.00
- Bottom Cover $20.00
- Exchange Service (iPad) $30.00
- Exchange Service (Shuffle, Nano, Classic) $10.00
- Exchange Service (iPod Touch) $20.00
- Exchange Service (iPhone) $50.00
Before Bring in your iOS to Service
Follow these steps before you bring in your device for service. If your device won’t turn on or respond, try these suggestions from Apple first. If those steps don’t help, finish as many steps as possible:
- Backup your iOS device.
- Have your Apple ID password ready. For some repairs, you’ll need your Apple ID password to erase your device and turn off Find My iPhone. (If you’re unable to turn off Find My iPhone, we may not be able to service your device. If you can’t remember your Apple ID and Password, please go to https://iforgot.apple.com).
- Bring your receipt (if possible), in case your service requires proof of purchase.
- Bring your device and any accessories that you need help with.
- Lastly, don’t forget to remove your sim card!
Note: We are not responsible for customer’s data.
Before Bring in your Mac to Service
To protect your information and save time, follow these steps before you get service for your Mac:
- Make a backup: Making a backup is an important part of preparing your Mac for service. Time Machine makes it simple to back up and restore all of your files, and other backup methods are also available.
- Gather your information: If you still have your sales receipt, bring it with you to the service location. You might also need your Apple ID password. You should know the name and password of your macOS user account, in case you need to log in to your Mac at the service location. And if you’re also using a firmware password, please turn it off before you get service.
- Gather your products: Bring your Mac, power cable, and any accessories that you need help with.
Note: We are not responsible for customer’s data.
FAQ
These frequently asked questions might just be what you are looking for to help you solve an issue.
If you can't find the right information here or you require alternate assistance, please contact us.
How long will it take?
Because every repair is unique and requires careful diagnostics and assessment, the average turnaround time for repairs is 4 to 6 business days.
Same-day repairs are possible, if we have spare stock available.
What Apple products do you repair?
As Uni Young is an Apple Authorized Service Provider (ASP) we support all Apple product such as Macs, iPad, iPhone, iPod and Accessories that are unauthorized by Apple World Wide.
These product are include as the following Mac Pro, iMac, MacBook Pro, MacBook Air, MacBook, Mac Mini, iPod, Apple TV, Airport Extreme, Airport Express, Time Capsule and Apple Accessories and Apple have some exception for Apple iDevice such as iPad 2, iPad 3, iPad 4, iPad Air, iPad Air 2, iPad Mini, iPad mini 2, iPad mini 3, iPad Mini 4, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s and iPhone 6s Plus for officially sold in Cambodia Market.
What is my Mac’s model and age?
It's easy to check! Please see this article here on the Apple Support Communities.
What is my repair status?
You can check your repair status anytime by either contacting our friendly Uni Young experts by phone or email, or by verifying it on the Apple Support website here.
Can you unlock my iCloud?
Yes, but only if you have proof of purchase from an authorised Apple Store.
How can i upgrade Mac OS X?
It's easy! See this Apple support article.
What should I do before get my iPhone, iPad or iPod to service?
To get your iPhone, iPad, or iPod touch ready for service please check Apple Support here.
What to do before you sell, give away, or trade in your Mac?
Please check Apple Support here.
What to do before get my Apple Watch ready for service?
Get your Apple Watch ready for service Apple Support here.
How to clean my Apple products?
How to clean your Apple products, please check Apple Support here.
Why can't I select None when editing my Apple ID payment information?
Don't worry! It's all explained here on the Apple Support website.
How can i check my Apple product warranty coverage?
To review your Apple warranty status and support coverage please enter your hardware serial number here on the Apple Support website.
How can i contact Uni Young by email?
You can reach our excellent team anytime by filling out the email-form on the Uni Young website or by dropping us a line at phay@myuniyoung.com.
We love feedback, and take it to heart. Please let us know!
How can i contact Uni Young by phone?
We can't wait to talk to you! Our Uni Young team of expert is available 7 days per week from 8am - 6pm and except Sunday from 8am - 4pm on 095 92 92 66 / 023 219 207
is conveniently located near Central Mall, Cambodia.
CONTACT
Got a question? Need some guidance? The Uni Young team is here to help.
Drop us a line and also include your phone number, if you prefer a call back. A Uni Young specialist will get back to you shortly.
Nº. 2D1, Street 53, SangKat Phsar Thmey I, Khan Daun Penh, Phnom Penh, Cambodia 12208
Mon-Sat: 8am-6pm
Sun: 8am-4pm
095 92 92 66 / 023 219 207
www.myuniyoung.com
phay@myuniyoung.com